Role Purpose:
Processing of account transactions, payment messages and related documentation based on approved request documents in accordance with agreed time standards, authorities and operational policies to a satisfaction level that will assist in achieving the overall division mission of operational excellence.
Key Accountabilities of the role:
Customer & General Ledger transaction posting using the related computer system access provided.
Process Inward / Outward payments for foreign currency / local currency by completing each day’s approved requests and provide confirmation.
Process refund transaction related to online payments to our customer accounts as per reconciliation report received from ICD.
Maintain proper and organized filing / diary system of all department records.
Investigate customer, branch and correspondent bank inquiries and create swift messages to provide solutions to solve reported issues.
Perform reconciliation of transactions / accounts, taking corrective action on outstanding items and escalate any long outstanding items.
Undertake training programs to improve knowledge in order to enhance role performance.
Maintain proper time standards, good team spirit and service standards.
Assist in enhancing job knowledge of trainees and new staff recruits.
Ensure compliance to policies, procedures, guidelines and standards.
Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement.
Job Competencies:
Strong
1. Leadership
2. Team work
3. Customer Management
4. Business Development
5. Financial Management
6. Commercial & Innovative Problem Solving
- Job Type: Full Time
- Gender: Any
- Email: nanette@alaabdiholding.com
- City: Dubai
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